Electrical Fault Finding in Beeston, Nottingham and Surrounding Areas

Systematic diagnosis, clear answers, and transparent pricing - no guesswork.

What Does Electrical Fault Finding Actually Involve?

Electrical fault finding is a structured process of testing and investigation, designed to identify the root cause of a problem, not just the visible symptom.

Faults can be intermittent, hidden or caused by more than one issue, so accurate diagnosis requires the right equipment, experience and a methodical approach.

Each visit gives you a clear diagnosis and a sensible way forward.

Common Electrical Problems We Investigate

RCD or circuit breaker repeatedly tripping
Loss of power to part of the property
Lights flickering or cutting out
Sockets or switches that are warm, discoloured, or burning
Power cutting out when certain appliances are used
Faults that appear intermittently or are difficult to trace

Electrical faults can be hidden, intermittent or difficult to trace. We diagnose the cause methodically and explain the next steps clearly.

Before booking, you may find our guide helpful: RCD Tripping – Basic Checks You Can Safely Carry Out Yourself.

Transparent Fault Finding Pricing

We work on a structured investigation slot system. Each investigation visit is booked as a fixed diagnostic slot, with each visit allowing up to 2 hours on site.

You know exactly what you’re committing to before we arrive, with no hidden costs or unexpected charges.

Service	Details	Price
Investigation Slot Dedicated diagnostic visit (up to 2 hours)	A fixed-fee diagnostic visit to identify the root cause using a structured testing process, with sufficient time on site to carry out a thorough investigation.	£200 + VAT
Additional Investigation If further time is required (up to 2 additional hours)	Only carried out with your approval. Charged at a reduced rate as we are already on site, with no additional travel or setup.	£160 + VAT
Remedial Work Repairs following diagnosis	Minor repairs may be completed within the remaining time. Any additional work or parts are explained and agreed before proceeding.	Quoted separately

What Happens During Your Fault Finding Visit

Access - We’ll need access to your consumer unit, affected areas and any outbuildings
On arrival - We’ll ask when the fault started and how often it happens
Testing - We’ll work through circuits methodically to trace the cause
Summary - We’ll explain what we’ve found and your available options
Extra time - We’ll confirm before carrying out any additional work

To help us get straight to work, have ready:

When the fault first started and how often it happens
Any patterns, such as time of day, weather or appliances in use
Which circuits or areas seem to be affected
Access to outbuildings, garages or outdoor electrical supplies
Any recent changes, damage or electrical work you know about

Why Choose Mashworth Electrical Services for Fault Finding?

Dedicated investigation time - up to 2 hours focused on identifying the root cause
Proper testing using calibrated diagnostic equipment
Clear fault identification - not assumptions or guesswork
No unnecessary work - only the actual fault is addressed

Electrical faults should not be ignored. A proper fault-finding visit helps identify the cause, avoid guesswork and prevent the same issue from returning.

Not sure what to look for in an electrician? Read our What to Look for in an Electrician guide.

Fault Finding — Frequently Asked Questions

Why do you charge a fixed fee rather than an hourly rate?

A fixed investigation fee means you know exactly what you’re committing to before we arrive.

Each visit is planned as a dedicated diagnostic session, allowing time to properly test, trace, and identify the fault – not just react to it.

What if the fault is found quickly - do I still pay the full fee?

Yes. The investigation fee covers the dedicated diagnostic slot, testing equipment, experience, and time reserved for your visit.

Some faults are identified quickly, while others take significantly longer to trace.

What if you can’t find the fault within one visit?

Some intermittent or hidden faults require additional investigation time.

If more time is needed, we’ll explain what has been found so far and discuss the next steps with you before carrying out any additional work.

In some cases, recurring or widespread faults may indicate underlying installation issues that benefit from a wider electrical safety inspection (EICR).

Could my fault be a DNO issue rather than my electrics?

In some cases, yes.

Certain faults can originate from the incoming supply, service head, or network equipment owned by the Distribution Network Operator (DNO).

If we believe this may be the case, we’ll explain why and advise you on the next steps.

Do I need to be at home during the visit?

Yes – at least at the beginning of the visit.

We’ll normally need to discuss the issue with you, confirm access requirements, and review any symptoms you’ve noticed.

Will the power need to be turned off?

In most cases, yes – parts of the electrical installation will usually need to be isolated during testing and investigation.

We’ll always try to minimise disruption and let you know before switching anything off.

Can you fix the fault during the same visit?

Often, yes – if the issue can be resolved safely within the investigation slot and does not require additional parts or further work.

If additional repairs are needed, we’ll explain the options and agree any costs before proceeding.

Can you look at other electrical issues while you’re here?

We’re happy to discuss additional concerns, but the investigation slot is focused on the fault originally booked in.

Additional work outside the agreed scope can be quoted separately where required.

Qualified, Accredited, and Independently Endorsed

Matt holds City & Guilds Level 3 qualifications in electrical installation, inspection and testing, and EV charging – alongside NEBOSH and ILM Level 3 in Leadership and Management. Mashworth Services is NAPIT registered and Which? Trusted Traders endorsed.

LOCAL COVERAGE

Electrician Based in Beeston, Serving the Wider Region Of Nottingham

We are based in Beeston, NG9 and carry out electrical work across Nottingham and the surrounding areas, including West Bridgford, Wollaton, Chilwell, Long Eaton, Stapleford, Ilkeston, Arnold and more.

If you’re unsure whether we cover your area, get in touch – we’re happy to help.

What Our Customers Say

We’re proud of the feedback we receive from our customers. Read more Google reviews to see what others say about working with Mashworth Services.

READY TO GET STARTED?

Book Your Fault Finding Slot

Get in touch to arrange your investigation slot in Beeston, Nottingham or the surrounding areas. We’ll confirm availability and send you everything you need to know before we attend.

Call 07432 216629 | Email enquiries@mashworthservices.co.uk